Shipping policy

Australia-Wide Shipping

  • Delivery Time: 2–7 business days

  • All domestic orders are shipped via Australia Post

International Shipping

  • Delivery Time: 2–3 weeks

  • Shipped via Australia Post

  • Prefer a different courier? Email us at hello@charmie.com.au

Order Confirmation

  • A confirmation email will be sent for every order

  • Didn’t receive it? Please check your junk or spam folder

  • Note: Address details cannot be changed after the order is placed

  • Orders are shipped within 1 business day after payment confirmation

  • We ship Monday to Friday, excluding public holidays

Tracking Information

  • Once dispatched, you’ll receive a shipping confirmation email with a tracking link

  • Please note: Charmie is not responsible for courier delays after dispatch

International Duties & Taxes

  • International orders may incur duties, taxes, or customs fees, determined by the destination country

  • These charges are not included in the product price or shipping cost

  • Customers are responsible for any applicable import fees

  • For more info, contact your local customs office

Shipping Fees

  • Use the shipping calculator at checkout for accurate rates and currency conversion

  • All shipping charges and third-party service fees are non-refundable

Let me know if you'd like this in a more casual, luxurious, or minimalist tone!